TTR recognises the importance of your privacy and your right to control your Personal Information and is committed to complying with applicable privacy laws (including the Privacy Act).
TTR is always seeking to better understand how its licensees, participants, Referees and those associated with the game of Tri Tag Rugby interact, communicate and otherwise share Personal Information in order to continue to develop the game and overall experience for all involved. TTR has invested heavily to establish and administer a data storage architecture for processing your Personal Information (Tri Tag Saas platform).
2. Anonymity and Pseudonymity
We offer you the opportunity, wherever it is lawful and practicable, of not identifying yourself, or of using a pseudonym, when entering transactions, or otherwise dealing with, TTR in relation to a particular matter by contacting the TTR Privacy Officer (see clause 11).
3. What Kinds of Personal Information Do We Collect?
3.1 The types of Personal Information TTR may collect depends on the purposes for which it is collected but may include (without limitation):
(a) your name, gender, date of birth, occupation, residential address, email address, telephone number and other contact details;
(b) your injury and or incident history;
(c) purchasing preferences; and
(d) your head shot.
3.2 TTR will not collect Sensitive Information about you unless:
(a) you have consented to the collection of such specific Sensitive Information;
(c) purchasing preferences; and
(c) the collection is required or authorised by law; or
(d) the collection is otherwise permitted under applicable privacy laws (including the Privacy Act).
When users visit the TTR website, our systems may record certain information about their use of the site, including the web pages visited and the time and date of their visit. TTR uses this information to help analyse and improve the performance of the TTR website.
Websites linked to the TTR website are not subject to TTR's privacy standards, policies or procedures. TTR cannot take any responsibility for the collection, use, disclosure or security of any Personal Information that you provide to a third party website.
3.4 Providing Information Depending on the circumstances, some types of information will be required and others might be optional. If you do not provide some or all of the information requested, this may affect TTR's ability to communicate with you or provide the requested products or services.
By not providing requested information, you may jeopardise your ability to participate in programs or Competitions. If it is impracticable for TTR to deal with you as a result of you not providing the requested information or consent, TTR may refuse to do so.
4. How do we collect your personal information?
4.1 Where it is reasonable and practicable to do so, TTR will collect your Personal Information from you. If you are a Minor, TTR may collect Personal Information about you from your parent or legal guardian.
4.2 Information may be collected when you:
(a) Register as a Participant or register a participant because you are their legal guardian;
(b) provide details to TTR, or through a consent form, survey, feedback form, or incident and or injury report;
(c) enter Personal Information into, or agree to having your Personal Information entered into, one of TTR's online systems
(d) access the TTR website and or App;
(e) contact TTR via email, telephone or mail or engage with TTR via social media;
(f) participate in any program, activity, Competition or event run by TTR;
(g) purchase tickets to a TTR event whether directly or from an authorised agent;
(h) purchase merchandise, products or services from TTR or an authorised agent or licensee;
(i) apply for employment or a volunteer position with TTR; and
(j) where TTR is required to do so by law (for education, child protection, work health and safety laws, charitable collections, medical treatment or other legislation in Australia).
5. Why do we collect, use, hold and disclose your personal information
5.1 TTR generally only collects, uses, discloses or holds Personal Information that is reasonably necessary for TTR to perform one or more functions or activities in administering the game of Tri Tag Rugby and or creating a better user experience for participants and interested observers (the primary purpose), including:
(a) organisation, conduct and promotion of Com petitions and Matches (including for the purpose of providing information and making certain offers to you);
(b) direct communication with you by Tri Tag Rugby Administrators;
(c) disclosure to Tri Tag Rugby partners, unless you have indicated that you do not want to receive any communication from Tri Tag Rugby;
(d) compliance with TTR Rules, including the administration and development of TTR (if you are a Participant);
(e) serving content in accordance with your preferences and previous consumption;
(f) serving advertising that is suited to your age; and
(g) evaluating and servicing TTR’s relationships with its Partners, including to tailor your experience interacting with our Partners.
TTR may use health information to ensure that programs we operate are run safely and in accordance with any special health needs Participants may require. Health information may also be kept for insurance purposes. In addition, we may use de-identified health information and other Sensitive Information to carry out research, to prepare submissions to government, or to plan events and activities.
5.2 Wherever practicable, TTR will inform you more specifically of the primary purpose of a collection as part of its collection statement, which will be made available to you at the time of the collection.
5.3 When we collect your Personal Information, your Personal Information will only be used or disclosed for the primary purpose for which it was collected, a related secondary purpose, in accordance with any express consent you give TTR or as otherwise lawfully required (e.g. where your Personal Information is requested by a law enforcement agency).
5.4 TTR may use your personal information for the secondary purpose of direct marketing communication, if:
(a) TTR collected the information from you;
(b) you would reasonably expect your Personal Information would be used or disclosed for direct marketing;
(c) TTR has provided a simple means by which you can request not to receive direct marketing; and
(d) you have not made a request not to receive direct marketing.
5.5 Where you would not reasonably expect your Personal Information to be used for direct marketing, TTR may use the information for the secondary purpose of direct marketing communication only where:
(a) you have expressly consented to the use or disclosure for direct marketing, or it is impracticable for TTR to seek your consent before that use;
(b) you have not made a request to TTR not to receive direct marketing communication;
(c) in each direct marketing communication, TTR always prominently displays a simple notice or actionable option that you may express a wish not to receive any further direct marketing communication; and
(d) each written direct marketing communication by TTR with you sets out TTR’s contact details including business address, telephone and email address.
6. Who do we disclose your personal information to?
(a) disclose your Personal Information to its affiliates (including without limitation a Licensee and a Competition Administrator) to enable them to administer the game of TTR in their area and provide related activities and services; and
(b) unless you inform TTR otherwise, disclose your Personal Information to TTR’s partners as part of the Tri Tag Rugby’s Saas platform to enable such recipients to provide you with information, materials and promotional opportunities. This sharing of Personal Information via TTR’s Saas platform will assist TTR’s and its Partners to more effectively administer promotional and information sharing activities.
6.2 TTR may disclose your Personal Information to its service providers such as ticketing agents, mail houses or other similar third party organisations for the purpose of implementing the primary purposes, including fulfilling ticket requests and communicating Tri Tag Rugby related offers. For example, TTR uses third party credit card payment gateway services on its website and applications. If you pay for tickets or services through TTR's website and applications, TTR will be required to provide certain financial details to the third-party service provider to effect the transaction. TTR requires these third party organisations to keep your contact details and Personal Information confidential and only use them for the designated purpose. TTR may also disclose your Personal Information to other service providers which assist TTR in the conduct of its operations, such as information services providers, information technology providers and other similar third party organisations.
7. Data Quality and security
7.1 Tri Tag Rugby will take reasonable steps to:
(a) make sure that the Personal Information it collects, uses or discloses is accurate, complete and up-to-date; and
(b) protect the Personal Information it holds about you or that is within its direct control from misuse, interference and loss and from unauthorised access, modification or disclosure. Some of the security measures TTR uses include strict confidentiality requirements of our employees, and service providers, security measures for system access and security measures for our website.
We seek to protect your Personal Information from any unauthorised loss, disclosure or access. However, if a serious data breach occurs, we must notify you as required under the Privacy Act regarding the circumstances of the breach, and must also advise the Office of the Australian Information Commissioner.
7.2 TTR will take reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed for any purpose for which the information may be used or disclosed (at your request or otherwise) or if you withdraw your consent, unless TTR is required by or under law, or a Court order, to retain such information. Where TTR is required to destroy or permanently de- identify your Personal Information, it will take reasonable steps to inform other parties using, holding or disclosing the same Personal Information (including any links to, copies of or replication of that Personal Information).
7.3 Information storage
(a) TTR stores information in different ways, including in paper and electronic form.
(b) Much of the information we collect from and about our members is added to TTR’s online database. When your information is entered into TTR's database, the information may be combined or linked with other information held about you.
8. Openness, access and correction
8.1 TTR strives to provide you with the greatest available control of the Personal Information which TTR collects from you or about you from and other third parties. Accordingly, TTR is continually developing and enhancing the ways which you can access your Personal Information (for example, via your communications preferences settings).
8.2 Tri Tag Rugby will provide you with a variety of ways to access, review and manage your Personal Information. For example, you can opt out of and otherwise manage your communications preferences via links in emails and other communications we send to you from time to time. You will be responsible for ensuring your Personal Information remains accurate, complete and up to date.
8.3 Separate from the preference settings and upon your request, TTR will take reasonable steps to let you know, in general terms, what sort of Personal Information it holds, for what purposes, and how it collects, holds, uses and discloses that information. Where TTR has collected your Personal Information from you directly or with your consent, you have a right to receive (upon request) that Personal Information from TTR in a structured, commonly used, machine readable format and/or a right to instruct TTR to transmit that Personal Information to a third party (if technically feasible). In such circumstances, we will respond to your request for access within 14 days and endeavour to provide the requested information within 30 days. If you find that the Personal Information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will see that it is corrected.
8.4 Before supplying any Personal Information to you or updating your Personal Information at your request, TTR must be reasonably satisfied as to your identity (for example, by asking to see your passport or driver's licence). TTR is not under any obligation to provide Personal Information to you where TTR is not required to do so under applicable privacy laws (including the Privacy Act).
8.5 If TTR refuses to provide you with access to Personal information it holds on you in the manner requested by you, TTR will either:
(a) take such steps (if any) as are reasonable in the circumstances to give access to the information in a way that meets the needs of TTR and you; or
(b) provide you with a written notice that sets out:
(i) the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so; and
(ii) the mechanisms available to complain about the refusal.
(a) TTR is satisfied that, having regard to a purpose for which the Personal Information is held, the information is inaccurate, out-of-date, incomplete or irrelevant or misleading; or
(b) you request TTR to correct your Personal Information, TTR will take reasonable steps to correct the Personal Information to ensure that, having regard to the purpose for which it is held, it is accurate, up-to-date, complete, relevant and not misleading. TTR will not charge you for making such a request or for correcting the information.
8.7 If TTR refuses to correct the Personal Information at your request, TTR will provide you with a written notice that sets out the same matters listed in clause 8.5(b).
9. Transborder data flows
9.1 Subject to clauses 9.2 and 9.3, TTR will not transfer your Personal Information to an overseas recipient unless it has first taken steps reasonable in the circumstances to ensure that the Personal Information that it transfers will not be held, used or disclosed by the recipient of the information inconsistently with, or otherwise in breach of, applicable privacy laws (including the Privacy Act). For example, TTR may adopt appropriate contractual clauses with overseas recipients that ensure their compliance with applicable privacy laws (including the Privacy Act). This clause does not apply to the transfer of Personal Information in accordance with TTR Rules, including to facilitate the registration of a Player in an international representative tournament.
9.2 We may disclose your Personal Information to overseas recipients for things such as processing registration and hosting services.
9.3 TTR may transfer Personal Information about you to someone who is in a foreign country if:
(a) TTR reasonably believes that the recipient is subject to a law or binding scheme that has the effect of protecting the information in a way that is, overall, substantially similar to applicable privacy laws (including the Privacy Act) and there are mechanisms available to you to enforce that protection or scheme; and )
(b) you expressly consent to the transfer after TTR has informed you that the applicable privacy laws (including the Privacy Act) will no longer apply if you provide your express consent.
10. Notifiable data breaches scheme
In the event of any loss, or unauthorised access or disclosure of your Personal Information that is likely to result in serious harm to you, TTR will investigate and notify you and where applicable the relevant supervisory authority (e.g. the Australian Information Commissioner) within 72 hours of becoming aware of the loss, or unauthorised access or disclosure, in accordance with applicable privacy laws (including the Privacy Act).
11. Inquiries procedure
The Privacy Officer
Level 4, Suite 406 46 – 48 East Esplanade
Manly NSW, Australia 2095
11.2 At all times, privacy complaints will be treated seriously, dealt with promptly and confidentially, and will not affect your existing obligations or commercial arrangements with TTR.
In this Policy:
Competition means any competition, tournament or league registered or carried out by the Tri Tag Rugby and or its licensees
Competition Administrator means a licensee of the Tri Tag Rugby product responsible for the conduct and staging of a Competition.
Match means a game of Tri Tag Rugby and includes any match staged, participated in, sanctioned by, or played under the auspices of Tri Tag Rugby and or a licensee of Tri Tag Rugby.
Match Official means any person in charge of safety or any other person appointed by Tri Tag Rugby or its licensee(s) to assume responsibility in connection with a Match.
Minor means any person younger than 18 years of age.
Tri Tag Rugby Account means a person's login credentials and personal account for accessing TTR’s digital network, including the Tri Tag Rugby website and application.
TTR Rules means its rules, regulations, policies and procedures and any other ancillary document that governs TTR or its licensees in administering the game of Tri Tag Rugby, as promulgated and amended from time to time.
Official means: means any person in charge of safety or any other person appointed by Tri Tag Rugby or its licensee(s) to assume responsibility in connection with a Match.
(a) a Match Official or Team Official;
(b) an employee, consultant, officer or director of TTR, Competition Administrator; or
(c) a member of a council, committee, panel or body constituted by TTR or a Competition Administrator.
Personal Information means any information or an opinion about an identified natural person, or a natural person who is reasonably identifiable whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
Participant means Participants in the game of Tri Tag Rugby including a Player, Coach, Official, Referee, Manager and anyone else who registers via TTR’s Saas platform in the game of Tri Tag Rugby including the players and Officials.
Player means any person who is, from time to time, registered to a competition of Tri Tag Rugby or is selected as a member of a Representative Team, whether that person is male or female, junior or senior.
Representative Match means a team participating in a Representative Match.
Representative Team means any team selected to participate in a Representative Match.
Tri Tag Rugby Administrators means TTR representatives, or a Competition Administrator.
Tag Rugby Partners means any entity that has a commercial agreement or arrangement with TTR, or a Competition Administrator.
Sensitive Information means information or an opinion about a natural person's racial or ethnic origin, political opinions. membership of political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record that is also Personal Information as well as health information, genetic information, biometric information for the purposes of verification/identification and biometric templates about a natural person.
Team Official means any personnel involved with the management, preparation or participation of a team (whether paid or unpaid), including the coaches, managers, medical staff (including team or match day doctor), physiotherapists, gear persons and other support staff.